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Lost in a Disneyfied World: Archivists and Society in Late-Twentieth-Century America

by WILLIAM J. MAHER, University of Illinois, Urbana-Champaign
53rd president of the Society of American Archivists

 

The following presidential address was delivered on September 3, 1998, during SAA's 62nd annual meeting in Orlando, FL, Walt Disney World Dolphin Hotel.

 

The improbability of archivists meeting at Disney World suggests a Manichaean dualism which reflects on our role in late-20th-century society. It brings into focus the perception of a vast divide between the authentic world represented by archives, historical collections, and their users on one hand, and, on the other, the entertainment industry's appropriations of heritage for commercial purposes, often dependent on advanced, synthesizing technology. Archivists understand the past as complex, multi-faceted and fractal. They know it conflicts with the present and offers both intellectually and spiritually enriching perspectives on life. In the other world, well-funded, slick and often superficial presentations of the past generally reflect a single harmonious, monolithic, and monocultural image, free from disturbing incidents or experiences that might engender the question of "why."

The social appropriation of the past for commercial and political use is a complex phenomenon. On the one hand, it bolsters public interest in history and would seem beneficial to archives. On the other hand, much of the mass-market appeal of history seems to operate on a more superficial and sinister level. There is a strong primary emphasis on the emotive appeal of the past; nostalgia and "event experiences" are very much in contrast to documentary-based examinations of the past where the evidence can be removed and reexamined. To put a political cast on the issue, one might argue that many of the commercial and media-based evocations of the past are part of an escapism that at the least assists the distraction of citizens away from the problems of the present, and at the worst, may be creating a mythical harmony to quiet dissent from conformity to current political and economic norms. (1)

In our more cynical moments, archivists may slip over into a millennialist, apocalyptic thinking that contrasts the pure realm of archives with an anti-archives entertainment kingdom guarded by the seven headed beast of Disney, Universal Studios, Busch Gardens, MGM Studios, Oliver Stone, Ken Burns, and Norman Rockwell. What these entertainment icons share is an emphasis on taking a distant time or place and making it immediate to a public that is increasingly dependent on a fast-food diet of culture and science. Archivists bemoan the commercial approach to the marketing of heritage in which the modus operandi is the sentimental and expressionist evocation of a harmonious and monolithic past all the while purporting to provide an authentic experience. By contrast, we see our beleaguered profession and collections as the guardians of the "true," or at least a truer, past that can only be discovered through examining and digesting both textual and non-textual documents. The apocalyptic perspective is only heightened by the readily apparent vast discrepancy between the resources of the "edu-tainment" industry and the cycle of poverty and neglect experienced by academically driven cultural institutions. (2)

In our grossly underfunded institutions we survive by nursing a dream of a coming millennium when we will be able to properly care for and present our understanding of the past through rich documents that touch citizens as effectively as the efforts of our commercial counterparts. We dream of a day when archives will have a determining role in the public's contact with history. We dream of a world where archives will provide an authentic message, and we dream of the opportunity to present archival images as effectively as Disney's Main Street America but which actually reflect the variegated experiences of the victims as well as the victors of society.

The more optimistic among us believe that by working with those responsible for so much of the marketing of history, we can thereby advance archives and authenticity by applying archival knowledge and theory directly in service to the commercial projects. Some of us more passively try to emphasize the value of archives to society by pointing to all the occasions in which our collections are passingly used in such large projects as Ken Burns' "Civil War" or "Baseball." In these scenarios, at least the ether of nostalgia that envelopes the public at theme parks, movie theatres, and mass marketing of history may seem somewhat more authentic because of our participation. The more pessimistic among us see the examples of Disney's "Pocahontas" or Oliver Stone's "JFK." The truly pessimistic look further and see instead the Enola Gay problem, in which leading independent public cultural institutions find themselves fully unable to manage the presentation of well-researched alternate perspectives on the past if that presentation contains images that conflict with the public's hazy perceptions of the past or if the presentation raises thought provoking questions and doubts about key events in our evolution as a people.

Archivists know that popular conceptions and misperceptions of the past are easily belied by the archival record. Unfortunately, few archives have the resources to make broad public presentations of archival evidence that challenge popular conceptions of the past. Given that our narrow resource base is so dependent on the continued good humor of public funders and private philanthropists, we are not in a position to raise questions that cause discomfort to these resource allocators. The problem for institutional archivists can be particularly acute if their parent institutions become uncomfortable with archivists who regard it as their mission to utilize historical documents to provide institutional accountability when the institutions desire instead warm nostalgia and just a retelling of past glories.

If it is fair to say that archivists are in the business of the past, we can also be said to have a legitimate concern about how others utilize and exploit the past. We appreciate the entertainment value of the past, but we care more about the educational value of the past. And we understand that the greatest educational value comes from archives not as a source for images of the past, but as the font of evidence. Where we particularly should be taking issue with the mass media use of the past is when it is used for escapism from the present. Indeed, we have a special responsibility to note when slick edu-tainment presentations are built upon narrow selections of the past in order to paper over the moral ambiguities and cruelties of the past, which we know are often well reflected in our archives.

As archivists assemble for the 62nd annual meeting of the world's largest professional archival organization, we are sadly a very small body. As we embark on this meeting, we can see the difficulty of making a dent on the commercial and entertainment world around us. Even if we were to decide that all of us should wear a unique colored rain poncho, let's say imperial purple, it is likely that our purple would be quickly swallowed up by the sea of yellow ponchos offered by Disney's shops.

Nevertheless, as we embark on the annual meeting and the professional year it opens, we must reflect on the archival values that we hold deeply, for it is our role and responsibility to be the faithful archivists for society. Even when it may appear futile, since archives seem endemically undervalued by the criteria of the external society, we must stand fast and hold true to our role as custodians and guardians of the authentic record of the past. In contrast to the seven headed beast of the entertainment industry, we need to keep our focus on the seven domains of archival work by which we fulfill our mission of managing an authentic record of the past.

In other words, our first responsibility is to be thoroughly proficient in these domains and to advance theory and practice so that society may indeed entrust us with the care of their records and heritage. These areas define us as a profession and provide a means for us to organize our work, subdividing it into specialties and related activities, and ultimately ensuring the overall unity of the profession. You have heard them before, but the list bears repeating. These seven core functions are: authoritative establishment and administration of programs, authentication of documents, appraisal, arrangement, description, preservation, and use. What they have in common aside from the interrelatedness of their execution is the assurance that their proper execution ensures that authentic evidence is preserved and made accessible while its full value and meaning is retained to enrich the future.

It may be old fashioned, but I would emphasize that we presume that archivists preside over the past so that others may examine it; that is, that our mission is not to interpret the documentary record or limit it to one set of meanings. We should hold fast to the luxury that our goal is to manage the documentary record for use by others who will form their own opinion and picture of the past.

However, we face a very significant challenge in trying to do archives in the midst of the fin de siËcle Disney-world. First, we need to understand that our role as archivists is indeed different from several of the other roles around us. This is especially difficult since many of us come to our archival careers late and nearly all of us are educationally framed or institutionally placed such that we are adjacent to comparable professions—public history, museums, library service, records administration. Because we have affinities to these other fields and sense a need for many allies, we often do not attend sufficiently to our own professional identity as archivists. As much as these other fields provide a useful perspective on archival work, we need to make sure that we preserve our identity as archivists and keep our profession as archival in the midst of competing alternatives. In our cycle of poverty, it is often tempting to change our focus to garner the resources and attention available in these allied fields. Doing so, however, carries with it the significant risk of losing our identifying mission and purpose.

For example, public historians and museums are in the business of entertaining and educating the public with history and objectifying the past, often building on nostalgic memories and linking the viewer to established conceptions of the past. With varying success, they also attempt to break traditional preconceptions of the past. Ultimately, however, the role of public history and museums is as interpreters and promoters of the past.

Libraries are in the business of capturing information that has been created specifically for mass dissemination and making that information readily available to multiple publics. However, librarianship is an information profession wherein data are valued as independent entities, separate from the context that created them. By contrast, archivists must focus on unique documents created often as the accident rather than the object of an action. We are not information professionals like librarians—we are evidence professionals.

Archivists should treasure their role as presiders over evidence, the substance of history from which all interpretation, presentation, and dissemination must proceed. We need to accept this role as a noble calling, and we need to focus on conveying this message to the public. In the post-David Gracy era since 1984, we need to move beyond the archives-and-society utilitarian promotion of archives, wherein the emphasis has been on the economic value of archives. Instead, we need to move into very specific and strategic publicity on the cultural value of archives as the authentic past, especially in contrast to the artificiality of the nostalgic world around us. We need to emphasize the importance of the value of "the real thing" of the archival record in contrast to the pop culture images that succeed because of their syrupy sweetness.

We are fooling ourselves if we think that archivists will ever hold center stage in society's understanding of the past. But we should neither chastise ourselves for being on the margins, nor accept the perception that what we do is marginal. The nobility of our calling as guardians of historical truth and authenticity is demonstrated by our commitment to selecting and keeping a reliable record, not by the number of curtain calls we receive. Unless we accept and profess ourselves to society in a way that demonstrates that we value ourselves in this way, we will set ourselves up for failure and disappointment because we can never compete with Mickey, Donald, and Goofy. If we set utility as the ultimate arbiter of value, we will be ceding the valuable ground of higher purpose at the same time as we attempt to compete in a contest where we are armed with toothpicks and our competitors have industrialized weapons.

There are, nevertheless, some important internal actions that we must take. Within SAA, we need to realize that the all-important focus on technique and process that so predominates our field must not become the substance of our work. We need ever improving techniques and methods, and only the associations of archivists can be the crucible for perfecting techniques and disseminating standards and professional knowledge. But we also need to keep our eyes on the substance of our repositories and our reason to exist—to provide an authentic, comprehensive record that ensures accountability for our institutions and preservation of cultural heritage for our publics. As we burrow into the latest protocols for electronic system design, MARC tagging, Encoded Archival Description mark-up rules, or appraisal models, we also need to remember the broad purposes that unite us as a profession, and we need to look for ways in which each of us relates our specialty to the archival whole. This is the answer to the much-noted worry about fragmentation and balkanization of the profession.

As your president and a twenty-year member, I can see no better forum for our philosophizing as a profession than SAA. It is true that, like you, I can find some things that I would like to see different in SAA, but the genesis of my criticism, like yours, is our high hope for the organization. Above all, what SAA provides is the network of people who help us grow and help us think. Indeed, what I value most in the organization is the network of people who bring a common set of interests and a vision to problems about which each contributes to, or draws from, the expertise of the whole.

So for those of you who feel that SAA sometimes lacks an overarching purpose or identity, I call on you to engage in a philosophical examination of the functional value to society of what you do as your particular archival career specialty. I ask you to think of how you can condense that rationale into a few words that will have currency and value to society at large. In the new millennium, we need to define ourselves not as process and technique or as a control, but as products and values.

For my money, with all due apologies to Coca-Cola, what I believe archivists provide is "the real thing," but we need to expand this idea to create similar concise descriptions of each of our specialties. Coke's catch phrase shows the value that a simple set of words can have in defining the very substance of what we do as archivists. If there is one thing that I hope you will carry from my comments, it is that each of our specialist areas needs to spend some time condensing their functional mission statements to a simple motto that will be readily comprehensible to our external audiences. In particular, I think we need to emphasize the outcomes and products of our work. (3)

In a large capitalist, consumer society that operates principally by finding continued new markets, we are likely to find it difficult to secure the attention and financial support of society. This is often because we do not control the valves in the financial pipeline, but it is also because society finds it easier to hold on to simplistic, artificial notions than to complex, variegated ideas. Our response should not be to compromise our message, but to hold fast to archival authenticity and the bedrock importance of what we do. However, we do need to be able to describe accurately what it is we do as products and what the results are for society. We need to focus on the broad, intangible "products" that we provide. We can point to the preservation of heritage, the assurance of accountability of institutions and government, effective access to corporate historical assets, and assurance of availability of records that protect individual rights. We cannot expect society to suddenly embrace us with praise and financial resources, but in the end our self conviction in what we do and in our key principles will carry us further in all our efforts with the public than any resort to retailing the utilitarian or financial value of our work.

After all, there is no way we can compete against the financial resources of the commercial world, and the media's realm is far beyond our control, but this does not mean that we should be demoralized or compromise our principles. For at the end of the day, there is no disputing one unassailable fact—we are the keepers of that extremely rare and valuable commodity, the authentic documentary heritage in all its multidimensional richness, the "real thing" to which the future will need to return again and again. We should never underestimate its value.

End Notes:

1. Mark Steyn, "The Entertainment State," New Criterion 17 (September 1998): 24-29 provides a biting critique of the decline of American politics into simplistic images perpetrated by the entertainment industry. While published after this address was given, Steyn's critique is full consistent with the thinking that developed in this address.

2. Douglas Greenberg, "'History is a Luxury:' Mrs. Thatcher, Mr. Disney, and (Public) History," Reviews in American History 26 (March 1998): 294-311. In addition to suggesting ideas that supplemented the development of this address, Greenberg's essay provides an excellent case for the need of historians, and by my extension, archivists, to accept the popularization of history. At the same time, however, archivists must maintain a role separate from "public history" because they are the managers of authentic evidence.

3. For example, preservation specialists might start their consideration with a phrase such as "without us, your past is not even 'history.'"


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